Unlimited remote support is included in all JKM Solutions Ltd contracts; our technicians can quickly connect to your computer and view your desktop whilst sharing control of your mouse and keyboard. Our support teams can quickly access, view, and fix remote devices, without the need for pre-installed software.
To make further enquiries please complete our Customer Enquiry form or
Tel: 0344 8000 905.
On occasions our technicians may need to gain access to your company servers to resolve issues. As part of having one of our Support Contracts we provide a “Hosted Solution”; where unattended remote software is installed onto your company servers. This will allow our technicians to connect to your servers without the need for someone to be present to initiate the connection.